Shipping policy

Shipping & Delivery

At Novador, we strive to deliver your order in the quickest, safest, and most economical way possible. We process all orders within 24 hours of receiving them and do our best to ensure your jewellery reaches you as soon as possible. Here are some important details about our shipping policy:

Shipping times may vary based on your location and the availability of the product.
For domestic buyers, orders are shipped and delivered through registered courier companies and/or speed post only. Orders are shipped within 3-8 business days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Firgun is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-8 business days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. 

A tracking number will be provided for every order once it has been shipped. You will receive the tracking details via WhatsApp, email, and SMS, so you can stay updated on your package's journey.

Please be aware that unexpected factors such as severe weather conditions and national holidays may affect shipping timelines and cause delays.

We are committed to providing the best possible shipping experience. If you have any questions about your shipment or our shipping policy, please feel free to reach out to us at info@novadorjewels.com.